Networking • Automation • Occasional Podcasting

Category: VOIP

  • Cisco Callmanager 4 Delete User From Global Directory – Object Not Found
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    Cisco Callmanager 4 Delete User From Global Directory – Object Not Found

    After attempting to delete users from my callmanager directory I was confronted with a Javascript error stating “Object not found”. When I compared my MLA Enterprise Parameters to the LDAP configuration I found it was referencing an LDAP entry that didn’t exist! All one must do is compare your base LDAP zone to that listed…

  • Connect To Cisco Callmanager 4 LDAP
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    Connect To Cisco Callmanager 4 LDAP

    While trouble shooting some issues I needed to connect into my callmanager’s LDAP database. To do so, open the LDAP config file. c:\dcdsrvr\DirectoryConfiguration.ini [ldap] RETRYDELAY=5000 ldapURL=ldap://CISCOCCM1:8404 dn=cn=Directory Manager, o=cisco.com passwd=0c111104761331001c99 ciscoBase=o=cisco.com dirType=Default dirAccess=true useSSL=true ldapsURL=ldap://CISCOCCM1:8405 Note the port in “ldapURL”. Note also the “dn”. Connect using your favorite LDAP program(I like LDAP admin). Set security…

  • Cisco Callmanager 4 DCOM Error
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    Cisco Callmanager 4 DCOM Error

    If you happen to be getting a DCOM error attributed to the SQLSvc, it will most likely look like the following: Event Type: Error Event Source: DCOM Event Category: None Event ID: 10009 User: CISCOCCM1\SQLSvc Computer: CISCOCCM1 Description: DCOM was unable to communicate with the computer CICSOCCM2 using any of the configured protocols. What it…

  • Callmanager 4.1 – No Answer Ring Duration
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    Callmanager 4.1 – No Answer Ring Duration

    If you want a line to ring X amount of time before it rolls elsewhere you need to edit two things. Add the extension to send the caller to in “Forward no Answer” section. You then need to edit the “No Answer Ring Duration” section. This entry sets the number of seconds to wait before…

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    Second Line On Cisco ATA 186/188

    Cisco ATAs have a second line, but you may have also noticed that there is no phone button template that includes two lines for an ATA 186…interesting. It turns out that the second line on the ATA has a completely seperate MAC address associated with it. To use the second line you add it as…

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    Callmanager 4.1.3 Calling Search Space Caviot

    In CM4.1.3 you have the option to add multiple partitions to your calling search space. Beyond this, you can order them based on priority. Within these partitions that are ordered you can add router patterns. Route patterns are matching strings for numbers dialed…as in 9.123XXXX. The idea of putting these route patterns in partitions is…

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    Reset UC500 To Factory Defaults

    I found this nice little link that gives you the run down. It is fairly easy to get back to the default configuration… 1. Get into IOS command line mode. 2. Go to ‘enable’ mode(default password is ‘cisco’). 3. Type in ‘show flash:’ Page down toward the bottom of the list. One of the last…