Category: CallManager
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Inbound Calls Forwarded to External Numbers Won’t Pass CallerID(or Fail to Dial Out)
This Cisco article describes the problem exactly! The scenario: I set my desk phone’s call forward all to forward to my cell phone. Someone from the outside calls my desk and it forwards to my cell. The number ringing on my cell phone looks like the generic PRI, and not the caller or my desk…
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Callmanager 4.X CDR Processing Problem
If you are having CDR issues you should check this Cisco CDR Troubleshooting guide. CDR generally: Saves to text files Then writes text files to the CDR database Last it writes the CDR database to the Art database We have a custom set of files that crunches the info from the Art DB table to…
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List Stored Procedures From Query Analyzer in SQL 2000
I know not too many of you will need this, but I’ll have to look this back up at some point 😉 USE databasename SET NOCOUNT ON SELECT ROUTINE_NAME FROM INFORMATION_SCHEMA.ROUTINES WHERE ROUTINE_TYPE = 'PROCEDURE' AND OBJECTPROPERTY ( OBJECT_ID(ROUTINE_NAME), 'IsMsShipped' ) = 0 ORDER BY ROUTINE_NAME
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Cisco Callmanager External Phone Numeber Masking
The external phone number mask is a method to present whatever caller id (CID) info you want to the outside world. As in, when I call you from my Cisco phone my number shows up as 555-5555, because my phone number mask is set to 555-5555. There are multiple places you can affect the number…
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Cisco – Multisite Single Cluster Call Manager 4.1 Design
On the heels of my CIPT test (call manager test), I’ve completely redesigned from the ground up our call manager configuration. I’ve changed the way the system works pretty much completely…hehe. I spent a good bit of time putting together the Visio, so I figured I would share it with you guys, and also explain…
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Cisco – Troubleshoot T1 PRI
So we have been turning up a new PRI lately and had HUGE amounts of trouble with it. It all came down to the fact that the telco told us to use the wrong PRI type, but that’s the fix…the fun was in the journey. Here are the steps we took to resolve the issue.…
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Cisco 642-444 Call Manager 4.X -> Passed 😉
I snagged the callman test today. I wasn’t terribly worried, because I studied pretty thoroughly, but…I always get nervous. I find that if I chew gum during the test, it helps a LOT. I usually like to take the test first thing in the morning, that way I’m not thinking about it all day…hehe. I…