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Callmanager 4.X CDR Processing Problem

If you are having CDR issues you should check this Cisco CDR Troubleshooting guide.

CDR generally:

  • Saves to text files
  • Then writes text files to the CDR database
  • Last it writes the CDR database to the Art database

    We have a custom set of files that crunches the info from the Art DB table to produce bills.

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