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Apr 6 / Greg

Use Asterisk as an SRST (Survivable Remote Site Telephony) Gateway with Cisco CallManager

What is this and why do I need it? Here’s the scenario. You have a central office with five remote offices. You run Cisco CallManager at the central office and you simply deploy phones out at the remotes to use the central Callmanager. This saves you money by using a single call server. Now imagine the link that connects your Dallas office back to the central site, fails. No one in your Dallas office can receive or place calls! Now, imagine that the link from the central office connecting you to all of your remotes fails, and then none of the five remote sites can make calls! This could be devastating. What does one do?

Central Callmanager no SRST

Central Callmanager no SRST

You install some SRST (survivable remote site telephony). This is basically a fall-back phone system for your remote sites. Going back to the Dallas office, if the link fails with an SRST gateway present, your phones simply register with the local gateway and continue to function. They will often have limited functionality at this point, but you can still make and receive calls!

Central Callmanager with SRST

Central Callmanager with SRST

Now, imagine you have 64 phones at each remote site. Cisco will tell you that you require Unified Communications Manager Express running on a 2851 ($~5K) and a VWIC (voice WIC ~$300) for each site. This at five locations will be somewhere around ~$27K. Now imagine you could get the same functionality for easily less than $1K per site! Seems like a no brainer, right? What if I also said, you could have it automatically update the SRST site with the phones that belong at the site. How you may ask…if you are asking, you should have read the title of the article a little closer…use Asterisk!

A few easy steps and some scripts I’ve written will do all the hard work for you.

Click the link below for the full article!

What do I need?

  • A server for each site. This is what we will install Asterisk on. I say server, but it could be a machine that is worth a few hundred dollars.
  • Voice interface card. This will be a PRI card, an FXO card(some way to connect to a telephony network), or could be a SIP provider. You will generally have a pots line for 911.
  • A CallManager server running 4.X
  • A copy of Trixbox CE (Community Edition – as in free)
  • Newest version of chan-sccp

Installing Trixbox:

The great thing about trixbox is that it is a snap to install. You put the CD in, boot up, hit enter and it formats and installs the OS and gets the phone system running without intervention.

Once trixbox is running, you should go ahead and update it to the newest revision and install all your desired packages. I’m not going to go through this with you since it is beyond the scope of this article. If you are new to trixbox, I would recommend trixbox without tears.

Once you have trixbox installed, we will install the newest chan-sccp module. Cisco phones use a control protocol called skinny. They can be flashed to run SIP, but if you have a callmanager 4.X install, you are using skinny, so we will configure our srst gateways to use skinny also.

***How to install chan-sccp and webmin on your trixbox***








Next, we need to install FTP on this guy. There are a million FTP servers for linux, so pick your favorite. All we really need is to allow our ftp user access to the temporary folder where we want to upload the files.

Now we need to put on our shell script and create the cronjob for it.

***cronjob instructions***
This shell script will take the files you FTP over and copy them to the correct location. It will then restart your asterisk server to accept the new settings. I’ve named mine srst.sh

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#!/bin/sh
 
#remove old sep files, then copy in new ones
rm -f /tftp-root/*.xml
cp /tmp/srst/*.xml /tftp-root/
 
#remove old sccp file and then copy new one
rm -f /etc/asterisk/sccp.conf
cp /tmp/srst/sccp.conf /etc/asterisk/sccp.conf
 
#restart asterisk to accept new settings
service asterisk restart

***This is configuring the cronjob via webmin***








CallManager Configuration:

Now we are to the callmanager. First add the SRST gateway to your callmanager:

***Add SRST gateway to our callmanager***








We now need to create a read-only account on our callmanager database.

***Create read-only account on our callmanager database***








We now copy our asterisk srst program into a folder on the callmanager and configure two files. After that we schedule it to run at whatever specific interval we want. One caveat is that the script only graps your front line. This will give you the ability to still send and receive calls.

All files in a single zip compiled( Asterisk SRST (1176 downloads) ), or grab the source below.

The config file srst.txt is where you list the different srsts you want to use as well as your database connection information.

srst.txt config file with our example srst

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#This is where you put your DB name, username and password.  DBU-PW needs to be at the beginning.  It indicates
#that the DD username and password are on this line.
#DBU-PW,DB Name,DB Username,DBPassword
#DBU-PW,CCM0302,srsttest,test
DBU-PW,CCM0302,srsttest,test
#This is where you list the SRSTs and their connection info.
#SRST IP,FTP-User,FTP-Password,Temp FTP Folder on srst server
#1.1.1.1,asterisk,password,/tmp/srst
192.168.222.103,asterisk,password,/tmp/srst

The sccp.txt config file lists some settings for the srst server. The script uses these when it build the sccp.conf file. You can accept the default file with no modifications if you like.

sccp.txt config file. You can change these settings if you like

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[general]
keepalive = 30              
context = default
dateFormat = D.M.Y            ; date format         
port = 2000                   ; port to bind to (2000 = skinny)
debug = 4
accountcode=skinny            ; recordname appearing in cdr
callwaiting_tone = 0x2d       ; turn off callwaiting tone == 0
language=en
echocancel = on
silencesuppression = off
cfwdall = on                  ; turn on call forward button
cfwdbusy = on                 ; turn on call forward when busy button
dnd = on                      ; turn on "do not disturb"
digittimeoutchat = #          ; type hash to stop dialing timeout
disallow = all
allow = alaw
allow = ulaw                  ;

Here is the code for the autoit script:

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#include <Array.au3>
#include <file.au3>
;available recordset commands
;rs.MoveFirst() moves to the start of a recordset
;rs.EOF tells if it is eof or not
;rs.BOF tells if it is bof or not
;rs.MoveNext() moves to the next set of records
 
if not FileExists(@ScriptDir & "\srst.txt") Then
	MsgBox(0,"create srst.txt in script folder", "Missing srst.txt file")
	Exit
EndIf
 
;clear the ftp log file
;FileDelete(@ScriptDir & "ftpLog.txt")
 
 
;read in srst.txt file
Dim $aSRSTFile
If Not _FileReadToArray(@ScriptDir & "\srst.txt",$aSRSTFile) Then
   MsgBox(4096,"Error", " Error reading " & @ScriptDir & "\srst.txt to Array     error:" & @error)
   Exit
EndIf
 
;loop through the srst text file
For $x = 1 to $aSRSTFile[0]
    ;make sure entry isn't null
	if $aSRSTFile[$x] <> "" Then
		;check if it is our DB info
		if StringLeft($aSRSTFile[$x], 7) == "DBU-PW," Then
			;this is the dbconfig stuff, set your variables.
			;setup our connection
			$dbName = StringMid($aSRSTFile[$x], StringInStr($aSRSTFile[$x], ",") + 1, StringInStr($aSRSTFile[$x], ",", 0, 2) - 1 - StringInStr($aSRSTFile[$x], ","))
			$dbUser = StringMid($aSRSTFile[$x], StringInStr($aSRSTFile[$x], ",", 0, 2) + 1, StringInStr($aSRSTFile[$x], ",", 0, 3) - 1 - StringInStr($aSRSTFile[$x], ",", 0, 2))
			$dbPass = StringMid($aSRSTFile[$x], StringInStr($aSRSTFile[$x], ",", 0, -1) + 1)
			$conn = ObjCreate("ADODB.Connection")
			$DSN = "DRIVER={SQL Server};SERVER=127.0.0.1;DATABASE=" & $dbName & ";UID=" & $dbUser & ";PWD=" & $dbPass & ";"
			;MsgBox(0,0,$DSN)
			$conn.Open($DSN)
 
			;define our recordsets
			$rsTypeProduct = ObjCreate("ADODB.RecordSet")
			$rsSRST = ObjCreate("ADODB.RecordSet")
			$rsDevicePool = ObjCreate("ADODB.RecordSet")
			$rsDevice = ObjCreate("ADODB.RecordSet")
			$rsDeviceNumPlanMap = ObjCreate("ADODB.RecordSet")
			$rsNumPlan = ObjCreate("ADODB.RecordSet")
 
			;pull all of our records into the recordset
			$queryTypeProduct = "select Name, tkModel from TypeProduct"
			$rsTypeProduct.Open($queryTypeProduct, $conn)
 
			$querySRST = "select pkid, Name, IPAddr1 from SRST"
			$rsSRST.Open($querySRST, $conn)
 
			$queryDevicePool = "select pkid, fkSRST from DevicePool"
			$rsDevicePool.Open($queryDevicePool, $conn)
 
			$queryDevice = "select pkid, Name, Description, tkModel, fkDevicePool from Device"
			$rsDevice.Open($queryDevice, $conn)
 
			$queryDeviceNumPlanMap = "select pkid, fkDevice, fkNumPlan from DeviceNumPlanMap"
			$rsDeviceNumPlanMap.Open($queryDeviceNumPlanMap, $conn)
 
			$queryNumPlan = "select pkid, DNOrPattern from NumPlan"
			$rsNumPlan.Open($queryNumPlan, $conn)
		;make sure it isn't a comment	
		Elseif StringLeft($aSRSTFile[$x], 1) <> "#" Then
			;we got a hot one, dog
			;setup the ftp info
			$srstIP = StringLeft($aSRSTFile[$x], StringInStr($aSRSTFile[$x], ",") - 1)
			$ftpUser = StringMid($aSRSTFile[$x], StringInStr($aSRSTFile[$x], ",") + 1, StringInStr($aSRSTFile[$x], ",", 0, 2) - 1 - StringInStr($aSRSTFile[$x], ","))
			$ftpPass = StringMid($aSRSTFile[$x], StringInStr($aSRSTFile[$x], ",", 0, 2) + 1, StringInStr($aSRSTFile[$x], ",", 0, 3) - 1 - StringInStr($aSRSTFile[$x], ",", 0, 2))
			$ftpTempFolder = StringMid($aSRSTFile[$x], StringInStr($aSRSTFile[$x], ",", 0, -1) + 1)
 
			;**************************files*********************************
			;create the temp directory for the sep files
			DirCreate(@ScriptDir & "\" & stringreplace($srstIP, ".", "-") & "\SEP-Files")
			;create the temp directory for the sccp files
			DirCreate(@ScriptDir & "\" & stringreplace($srstIP, ".", "-") & "\SCCP-Files")
 
			;clean out the sccp-files folder
			FileDelete(@ScriptDir & "\" & stringreplace($srstIP, ".", "-") & "\SCCP-Files\devices.txt")
			FileDelete(@ScriptDir & "\" & stringreplace($srstIP, ".", "-") & "\SCCP-Files\lines.txt")
 
			;clean out the sep-files folder
			$cleanSEP = _FileListToArray(@ScriptDir & "\" & stringreplace($srstIP, ".", "-") & "\SEP-Files")
			if @error == 0 Then
				for $q = 1 to $cleanSEP[0]
					FileDelete(@ScriptDir & "\" & stringreplace($srstIP, ".", "-") & "\SEP-Files\" & $cleanSEP[$q])
				Next
			Else
				MsgBox(0,"folder empty", "clean sep function folder empty", 1.5)
			EndIf
 
			;open our device file, used to build the sccp.conf file
			$fileDevices = FileOpen(@ScriptDir & "\" & stringreplace($srstIP, ".", "-") & "\SCCP-Files\devices.txt", 1)
 
			; Check if file opened for writing OK
			If $fileDevices = -1 Then
				MsgBox(0, "Error", "Unable to open file.", 1)
				;Exit
			EndIf
			;open our lines file, used to build the sccp.conf file
			$fileLines = FileOpen(@ScriptDir & "\" & stringreplace($srstIP, ".", "-") & "\SCCP-Files\lines.txt", 1)
 
			; Check if file opened for writing OK
			If $fileLines = -1 Then
				MsgBox(0, "Error", "Unable to open file.", 1)
				;Exit
			EndIf
			;**************************end-files*********************************
 
			;find srst ID
			$srstPkid = ""
			$rsSRST.MoveFirst()
 
			while not $rsSRST.EOF
				if $rsSRST.Fields("IPAddr1").Value == $srstIP Then
					;found it, record the pkid
					$srstPkid = $rsSRST.Fields("pkid").Value
				EndIf
				$rsSRST.MoveNext()
			WEnd
 
			if $srstPkid <> "" Then
				;we found our match
				;lets find our device pool IDs  This is an array, because we could have multiples
				dim $devicePoolPkid[1] = [0]
				$rsDevicePool.MoveFirst()
				while not $rsDevicePool.EOF
					;loop through looking for matches.  We could potentially have multiple matches, so we need to
					;account for this.
					if $rsDevicePool.Fields("fkSRST").value == $srstPkid Then
						;we've found a match
						_ArrayAdd($devicePoolPkid, $rsDevicePool.Fields("pkid").value)
						$devicePoolPkid[0] = $devicePoolPkid[0] + 1
					EndIf
					$rsDevicePool.MoveNext
				WEnd
 
				;This is where we build the files
				;start sifting through the devices
				for $z = 1 to $devicePoolPkid[0]
					$rsDevice.MoveFirst()
					while not $rsDevice.EOF
						if $rsDevice.Fields("fkDevicePool").value == $devicePoolPkid[$z] Then
							;we found a matching device.
							;no search in devicenumplan match to find the ID for the Directory Num
							$rsDeviceNumPlanMap.MoveFirst()
							while not $rsDeviceNumPlanMap.EOF
								if $rsDevice.Fields("pkid").Value ==  $rsDeviceNumPlanMap.Fields("fkDevice").value Then
									;we found our match
									$rsNumPlan.MoveFirst()
									while not $rsNumPlan.EOF
										;look for the matching directory number
										if $rsNumPlan.Fields("pkid").Value == $rsDeviceNumPlanMap.Fields("fkNumPlan").Value Then
											;got the match for the directory number
											ToolTip("running functs-" & $x & "-" & $z, 0, 0)
											;now lets start creating our files, call functions
											_CreateSCCP()
											_CreateSEP()
										EndIf
										$rsNumPlan.MoveNext()
									WEnd
								EndIf
								$rsDeviceNumPlanMap.MoveNext()
							WEnd
						EndIf
						$rsDevice.MoveNext()
					WEnd
				Next
			EndIf
 
			;close the devices file
			FileClose($fileDevices)
			;close the lines file
			FileClose($fileLines)
			;**********write master sccp.conf file***************
			;now combine the two files with the sccp.txt file.
			;copy tepmplate file
			FileCopy(@ScriptDir & "\sccp.txt", @ScriptDir & "\" & stringreplace($srstIP, ".", "-") & "\sccp.conf", 1)
			;now open the file to do a little writing
			$fileSccpConf = FileOpen(@ScriptDir & "\" & stringreplace($srstIP, ".", "-") & "\sccp.conf", 1)
			;set variable if no files exist bypass
			$noFiles = 0
			Dim $aDevicesC
			If Not _FileReadToArray(@ScriptDir & "\" & stringreplace($srstIP, ".", "-") & "\SCCP-Files\devices.txt",$aDevicesC) Then
   			MsgBox(4096,"Error", " Error reading log to Array     error:" & @error, 2)
   			;set no files flag
			$noFiles = 1
			EndIf
 
			Dim $aLinesC
			If Not _FileReadToArray(@ScriptDir & "\" & stringreplace($srstIP, ".", "-") & "\SCCP-Files\lines.txt",$aLinesC) Then
   			MsgBox(4096,"Error", " Error reading log to Array     error:" & @error, 2)
   			;set no files flag
			$noFiles = 1
			EndIf
 
			; Check if file opened for writing OK
			If $fileSccpConf = -1 Then
    			MsgBox(0, "Error", "Unable to open file.", 1)
    			;Exit
			EndIf
 
			;add the srst ip to the sccp file
			FileWriteLine($fileSccpConf, @CRLF & "bindaddr = " & $srstIP & @CRLF)
			FileWriteLine($fileSccpConf, @CRLF)
			;start the devices section
			FileWriteLine($fileSccpConf, "[devices]" & @CRLF)
 
			;check to make sure we had the files in existance
			if $noFiles == 0 Then
				;loop through the devices file writing all the entries
				For $p = 1 to $aDevicesC[0]
					FileWriteLine($fileSccpConf, $aDevicesC[$p] & @CRLF)
				Next
				;start the lines section
				FileWriteLine($fileSccpConf, @CRLF)
				FileWriteLine($fileSccpConf, "[lines]" & @CRLF)
 
				;loop through the lines section writing all the entries
				For $p = 1 to $aLinesC[0]
					FileWriteLine($fileSccpConf, $aLinesC[$p] & @CRLF)
				Next
			EndIf
			;close the file
			FileClose($fileSccpConf)
			;**********END write master sccp.conf file***************
			;ftp the files to the srst server
			if $noFiles == 0 Then
				_FtpFiles()
			EndIf
		EndIf
	EndIf
Next
 
 
 
 
;close the DB connection
$conn.close
;END of prog
 
Func _FtpFiles()
	FileDelete(@ScriptDir & "\" & stringreplace($srstIP, ".", "-") & "\ftpFiles.txt")
	$fileFtp = FileOpen(@ScriptDir & "\" & stringreplace($srstIP, ".", "-") & "\ftpFiles.txt", 1)
 
	; Check if file opened for writing OK
	If $fileFtp = -1 Then
		MsgBox(0, "Error", "Unable to open file.")
		Exit
	EndIf
 
	;list contents of our sep folder
	$tempFileList = _FileListToArray(@ScriptDir & "\" & stringreplace($srstIP, ".", "-") & "\sep-files\", "*.cnf",1)
 
	;if we have files, lets ftp them
	if $tempFileList[0] > 0 Then
		FileWrite($fileFtp, "OPEN " & $srstIP & @CRLF)
		FileWrite($fileFtp, $ftpUser & @CRLF)
		FileWrite($fileFtp, $ftpPass & @CRLF)
		FileWrite($fileFtp, "binary" & @CRLF)
		FileWrite($fileFtp, "cd " & $ftpTempFolder & @CRLF)
		FileWrite($fileFtp, "lcd " & FileGetShortName(@ScriptDir & "\" & stringreplace($srstIP, ".", "-")) & @CRLF)
		FileWrite($fileFtp, "MPUT " & FileGetShortName(@ScriptDir & "\" & stringreplace($srstIP, ".", "-") & "\sccp.conf") & @CRLF)
		FileWrite($fileFtp, "lcd " & FileGetShortName(@ScriptDir & "\" & stringreplace($srstIP, ".", "-") & "\sep-files") & @CRLF)
		;loop though files adding them
		for $e = 1 to $tempFileList[0]
			FileWrite($fileFtp, "MPUT " & $tempFileList[$e] & @CRLF)
		Next
		FileWrite($fileFtp, "BYE" & @CRLF)
		;close ftp file
		FileClose($fileFtp)
 
		;do the ftp
		;run("c:\WINNT\system32\FTP.EXE -i -s:" & FileGetShortName(@ScriptDir & "\" & stringreplace($srstIP, ".", "-") & "\ftpFiles.txt") & " >> " & FileGetShortName(@ScriptDir) & "\ftpLog.txt")
		run("c:\WINNT\system32\FTP.EXE -i -s:" & FileGetShortName(@ScriptDir & "\" & stringreplace($srstIP, ".", "-") & "\ftpFiles.txt"))
	EndIf
EndFunc
 
 
;create sep file fuction
Func _CreateSEP()
	;this builds the sep files that will dump into the tftp folder
	$file = FileOpen(@ScriptDir & "\" & stringreplace($srstIP, ".", "-") & "\sep-files\" & $rsDevice.Fields("Name").Value & ".cnf", 1)
 
; Check if file opened for writing OK
	If $file = -1 Then
		MsgBox(0, "Error", "Unable to open file.", 1)
		;Exit
	EndIf
 
	FileWrite($file, "<device>" & @CRLF)
	FileWrite($file, " <devicePool>" & @CRLF)
	FileWrite($file, "  <callManagerGroup>" & @CRLF)
	FileWrite($file, "   <members>" & @CRLF)
	FileWrite($file, "    <member  priority=""0"">" & @CRLF)
	FileWrite($file, "     <callManager>" & @CRLF)
	FileWrite($file, "      <ports>" & @CRLF)
	FileWrite($file, "       <ethernetPhonePort>2000</ethernetPhonePort>" & @CRLF)
	FileWrite($file, "      </ports>" & @CRLF)
	FileWrite($file, "      <processNodeName>" & $srstIP & "</processNodeName>" & @CRLF)
	FileWrite($file, "     </callManager>" & @CRLF)
	FileWrite($file, "    </member>" & @CRLF)
	FileWrite($file, "   </members>" & @CRLF)
	FileWrite($file, "  </callManagerGroup>" & @CRLF)
	FileWrite($file, " </devicePool>" & @CRLF)
	FileWrite($file, " <versionStamp>{Jan 28 2008 19:01:00}</versionStamp>" & @CRLF)
	FileWrite($file, " <loadInformation></loadInformation>" & @CRLF)
	FileWrite($file, " <userLocale>" & @CRLF)
	FileWrite($file, "  <name>United_Kingdom</name>" & @CRLF)
	FileWrite($file, "  <langCode>de</langCode>" & @CRLF)
	FileWrite($file, " </userLocale>" & @CRLF)
	FileWrite($file, " <networkLocale>United_Kingdom</networkLocale>" & @CRLF)
	FileWrite($file, " <idleTimeout>0</idleTimeout>" & @CRLF)
	FileWrite($file, " <authenticationURL></authenticationURL>" & @CRLF)
	FileWrite($file, " <directoryURL></directoryURL>" & @CRLF)
	FileWrite($file, " <idleURL></idleURL>" & @CRLF)
	FileWrite($file, " <informationURL></informationURL>" & @CRLF)
	FileWrite($file, " <messagesURL></messagesURL>" & @CRLF)
	FileWrite($file, " <proxyServerURL></proxyServerURL>" & @CRLF)
	FileWrite($file, " <servicesURL></servicesURL>" & @CRLF)
	FileWrite($file, "</device>" & @CRLF)
 
	FileClose($file)
 
 
EndFunc
 
Func _CreateSCCP()
	; this builds the temporary devices and lines files that will be combined to create the sccp.conf file
	FileWrite($fileDevices, "type        = " & _DeviceType() & @CRLF)
	FileWrite($fileDevices, "description = " & $rsDevice.Fields("Description").Value & @CRLF)
	FileWrite($fileDevices, "tzoffset    = 0" & @CRLF)
	FileWrite($fileDevices, "autologin   = *" & $rsNumPlan.Fields("DNOrPattern").Value & @CRLF)
	FileWrite($fileDevices, "device => " & $rsDevice.Fields("Name").Value & @CRLF)
	FileWrite($fileDevices, @CRLF)
 
 
	FileWrite($fileLines, "id            = " & $rsNumPlan.Fields("DNOrPattern").Value & @CRLF)
	FileWrite($fileLines, "label         = " & $rsNumPlan.Fields("DNOrPattern").Value & @CRLF)
	FileWrite($fileLines, "description   = " & $rsDevice.Fields("Description").Value & @CRLF)
	FileWrite($fileLines, "context       = default" & @CRLF)
	FileWrite($fileLines, "callwaiting   = 1" & @CRLF)
	FileWrite($fileLines, "incominglimit = 3" & @CRLF)
	FileWrite($fileLines, "cid_name      = " & $rsDevice.Fields("Description").Value & @CRLF)
	FileWrite($fileLines, "cid_num       = " & $rsNumPlan.Fields("DNOrPattern").Value & @CRLF)
	FileWrite($fileLines, "line => *" & $rsNumPlan.Fields("DNOrPattern").Value & @CRLF)
	FileWrite($fileLines, @CRLF)
 
 
EndFunc
 
Func _DeviceType()
	;do the phone typelookup
	;loop through the models to find out the type
	$rsTypeProduct.MoveFirst()
	while not $rsTypeProduct.EOF
		if $rsDevice.Fields("tkModel").Value == $rsTypeProduct.Fields("tkModel").Value Then
			;we have our models matched
			if $rsTypeProduct.Fields("tkModel").Value == 30016 Then
				;is softphone
				return "7980"
			Else
				Return StringRight($rsTypeProduct.Fields("Name").Value, 4)
			EndIf
		EndIf
		$rsTypeProduct.MoveNext()
	WEnd
EndFunc

The last thing to do is schedule the backup program to run via windows scheduler. You will want this to run at least a few minutes before the shell script runs on the srst server. We are done, time for you to test!

You will want to route incoming calls to the receptionist, or a call handler. You could also change the code in the script so that it adds a second line to the phones that incoming lines point to. You will also need to setup outgoing routing so that your users can make calls.

I’m hoping to get access to 6.1 soon. If I can, I’ll attempt to port my work to the new version. From what I understand it will be something of an undertaking.

I spent about 5 hours of solid coding on this one, so if you like it, or use it, drop me a line or leave a comment. I like nothing more than getting feedback…other than money…you can give me money if you like…heh

Filed under Cisco, Linux, Server, VOIP
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